Civility and safety
- 6-hour course
- 6 CPD points
- Booking
- Make enquiry
- Module leader
There is ever-increasing proof of the impact of civility, and incivility, on patient safety. This introductory one-day Civility and safety course covers the theory and evidence, and explores what you can do create civility in your healthcare organisation.
Who is this course suitable for?
Suitable for all Healthcare Professionals, both clinical and non-clinical
Applicable to all departments and Multi-disciplinary teams
Course objectives
This course will:
Ask what do we mean by Civility, and how does incivility differ from bullying?
Look at the research evidence for Civility and Patient Safety
Discuss the whether Civility stifles important debate
Explore the role Civility plays in developing Psychological Safety
Provide practical hints and tips to use within your own work
Course testimonials
The tutor was absolutely fantastic and very knowledgeable