Duty of Candour
- 6-hour course
- 6 CPD points
- Booking
- Make enquiry
- Module leader
Every health and care professional must be open and honest with patients and people in their care when something that goes wrong with their treatment or care causes, or has the potential to cause, harm or distress. Our one-day Duty of Candour course explores this important topic.
Who is this course suitable for?
Suitable for all Healthcare Professionals Applicable to all departments and Multi-disciplinary teams
Course objectives
This course will:
Explain the Duty of Candour provisions within the Act and how and when this affects your practice
Clarify when and how the procedure should be used using case examples and descriptions of incidents of unexpected or unintended harm
Describe the effective elements of communicating at our best when meeting with the people affected by the incident and making an apology
Outline monitoring and reporting requirements
Discuss a Just Culture and how to support those affected by an incident
Identify what lessons could be learned and shared by you and your organisation to support improvements in the quality of care
Course testimonials
It was a superb and structured cpd
The presenter Helen was fantastic. She was engaging and knowledgeable. She broke the topic down nicely and there was a good balance between interaction and more direct learning
Helen was interactive and informative conveying just the right importance to relevant topics.