Human Factors and Patient Safety for Clinical Leaders
Those in clinical leadership roles form a crucial link between front line staff and the higher levels of management. This flexible 12 hour course - Human Factors and Patient Safety for Clinical Leaders - provides the knowledge and skills to ensure clinical leaders can apply, and advocate for, Human Factors in their organisation.
Course objectives
This course will:
Explore how Human Capabilities and Limitations influence Leadership and Management in healthcare
Introduce the concept of Systems Thinking and Models of Safety; looking beyond the individual and the flawed concept of human error
Discuss Human Capabilities & Limitations and how those influence quality and safety of care – how humans can be heroes and hazards
Unpick the nature of human fallibility and why practice does not always make perfect
Teach you how to recognise error-provoking conditions and influence your systems of work including the relationship between stress and performance/risk of error
Present a tangible model for understanding the relationship between our physiological needs and performance; do we set ourselves up to fail?
Understand strategies to optimise high performing team working with ad hoc teams
Develop your awareness of how to create an environment of Psychological Safety for your team