Integrating Human Factors and Quality Improvement
Integrating Human Factors and Quality Improvement is a two-day course combining Quality Improvement methodologies with the underlying principles of Human Factors and Performance Science.
Who is this course suitable for?
Suitable for all Healthcare Professionals involved in Quality Improvement, both clinical and non-clinical
Applicable to all departments and Multi-disciplinary teams
Course objectives
This course will:
Provide a unique introduction to Human Factors Science and Quality Improvement Methodology
Introduce what is meant by Systems Thinking
Look at how to differentiate types of data in healthcare
Explore dealing with variation in data
Develop your understanding of the psychology of change
Discuss how to run run-charts, PDSA cycles and other QI methods of tracking change
Investigate what needs to change and how do we get there?