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Introduction to Human Factors

Course length
6-hour course
CPD points
6 CPD points
Booking
Make enquiry
Module leader
Associates

CPD certified, by the CPD Certification Service

Accredited by Chartered Institute of Ergonomics & Human Factors and CPD UK, this one-day Introduction to Human Factors course, is packed with both theory and best practice. Created specifically to address the unique challenges of healthcare, you'll leave with practical, evidence-based tools that you can use in your everyday.

Who is this course suitable for?

  • Suitable for all Healthcare Professionals, both clinical and non-clinical

  • Applicable to all departments and Multi-disciplinary teams

Course objectives

This course will:

  • Introduce Human Factors For Healthcare; what is it and why does it matter?

  • Ask we mean by ‘Systems Thinking’? Looking beyond the flawed concept of Human Error, utilising the SEIPS tool

  • Establish difference between simple, complicated and complex work, and how this might impact our approach to safety and performance

  • Look at different models of safety & risk across the spectrum of working practice; balancing the focus of rule based and adaptive working 

  • Explore the impact of stress and cognitive load on decision making and how we can perform at our best under pressure 

  • Discuss the key components of High Performing Teams, in particular the impact of Psychological Safety and how it can be developed

  • Provide a practical and tangible tool for addressing our physiological needs

Course testimonials

I loved the session, it was so insightful and brilliantly delivered. It was extremely refreshing to spend some time out going into depth on this topic, after a really challenging year. I've heard so many people speak highly about this course, and so it was great to finally experience it for myself.

Lisa Davies
Clinical Effectiveness Co-ordinator
Hywel Dda University Health Board

A hugely influential course to challenge existing attitudes/ cultures amongst our team. Thank you

Katie Rosser
Hywel Dda University Health Board

I would like to thank our respected lecturer for her enthusiasm and excellent execution of the course.

Hashim M. Yamany
Ministry of National Guard Health Affairs

Dennis was very engaging and very funny. We all thoroughly enjoyed his session.

Caryl Bowen
Hywel Dda University Health Board

The content amazing, the instructor delivered the information so clear

Hadeel Saud Aldraihem
National Guard Health Affairs