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Course length
6-hour course
CPD points
6 CPD points
Module leader

CPD certified, by the CPD Certification Service

Accredited by Chartered Institute of Ergonomics & Human Factors and CPD UK, this one-day Introduction to Human Factors course, is packed with both theory and best practice. Created specifically to address the unique challenges of healthcare, you'll leave with practical, evidence-based tools that you can use in your everyday.

Who is this course suitable for?

  • Suitable for all Healthcare Professionals, both clinical and non-clinical

  • Applicable to all departments and Multi-disciplinary teams

Course objectives

This course will:

  • Introduce Human Factors For Healthcare; what is it and why does it matter?

  • Ask we mean by ‘Systems Thinking’? Looking beyond the flawed concept of Human Error, utilising the SEIPS tool

  • Establish difference between simple, complicated and complex work, and how this might impact our approach to safety and performance

  • Look at different models of safety & risk across the spectrum of working practice; balancing the focus of rule based and adaptive working 

  • Explore the impact of stress and cognitive load on decision making and how we can perform at our best under pressure 

  • Discuss the key components of High Performing Teams, in particular the impact of Psychological Safety and how it can be developed

  • Provide a practical and tangible tool for addressing our physiological needs

Course testimonials

I loved the session, it was so insightful and brilliantly delivered. It was extremely refreshing to spend some time out going into depth on this topic, after a really challenging year. I've heard so many people speak highly about this course, and so it was great to finally experience it for myself.

Lisa Davies
Clinical Effectiveness Co-ordinator
Hywel Dda University Health Board

I really enjoyed this workshop, the first time I have encountered 'Human Factors'. Being non-clinical but on the SMT of the hospital this gave me a really good insight into managing teams and working effectively with all departments across the hospital.

Sabiha Waraich
Business Development and Operations Manager
Spire Healthcare

Really enjoyed the entire presentation & the speaker kept the audience engaged. Very interesting & relevant to my work – thoroughly enjoyed all of presentation.

Leanne Owen
Hywel Dda University Health Board

A hugely influential course to challenge existing attitudes/ cultures amongst our team. Thank you

Katie Rosser
Hywel Dda University Health Board

A really great day, Denis was great at delivering. Made it fun and interesting whilst getting the point across.

Catrin Billington
Hywel Dda University Health Board