Navigating Complexity and Learning From Excellence
Navigating Complexity and Learning From Excellence is a one-day course that helps you to understand the inherent complexities that make up modern healthcare, your role in organisational learning and how you can learn from excellence, not just failure.
Who is this course suitable for?
Suitable for all Healthcare Professionals, both clinical and non-clinical
Applicable to all departments and Multi-disciplinary teams
Course objectives
This course will:
Explore the emergence of Safety II and learning from excellence approaches in the workplace
Examine how this can help create a just culture
Discuss the limitations of a one size fits all approach to risk management in healthcare
Establish the importance of acknowledging complexity in healthcare
Introduce tools/approaches that can help us nativate that complexity
Develop your understanding of the role of adaptive behaviours in organisational learning
Develop ideas of how these insights can be applied with your own organisation