Patient Safety Champions Program
Perfect for all Healthcare Professionals with a special interest in Patient Safety, this flexible 18 hour course will help you embed the principles of Human Factors For Healthcare in your practice, your teams and your organisational systems.
Who is this course suitable for?
Suitable for all Healthcare Professionals, both clinical and non-clinical
Applicable to all departments and Multi-disciplinary teams
Course objectives
This course will:
Introduce the concept of Systems Thinking and Models of Safety; looking beyond the individual and the flawed concept of human error
Explore evidence-based tools for analysing person-system interactions
Look at Human Capabilities and Limitations and how those influence quality and safety of care; how humans can be heroes and hazards
Unpick the nature of human fallibility and why practice does not always make perfect
Give you the knowledge to proactively contribute to the safety culture in your organisation
Teach you to recognise error-provoking conditions and influence your systems of work
Demonstrate the relationship between stress and performance/risk of error
Provide a tangible model for understanding the relationship between our physiological needs and performance; do we set ourselves up to fail?
Discuss the principles of high performing teams; what makes them tick? Looking at examples from risk industries and elite sport
Develop your understanding of motivation; what drives people to excel?
Analyse behaviours that influence dysfunction in teams
Examine personality differences and communication preferences
Present strategies to build effective ad hoc teams